Return & Refund Policy
Because each item from The Wild Hare is handmade, made to order, and/or customized specifically for you, all sales are final.
We do not accept returns, exchanges, or cancellations once an order has been started.
Please review your order carefully before purchasing, including item details, sizes, colors, personalization, and quantities. Since many of our products are handmade, slight variations in color, size, and appearance may occur. These unique differences are part of what makes each handmade item special.
Damaged or Incorrect Items
Your satisfaction is important to us. If your order arrives damaged or you receive an item that is different from what you ordered, please contact The Wild Hare within 7 days of delivery. Please include your order information and photos of the item and packaging so we can review the issue and determine the appropriate resolution.
We are unable to offer refunds or replacements for normal variations that occur with handmade products, customer-selected colors or sizes, or changes of mind.
Custom & Personalized Orders
Custom and personalized items are created specifically for you and cannot be returned, exchanged, or resold. Please double-check all information provided for personalization before submitting your order. The Wild Hare is not responsible for errors in customer-provided information.
If you have any questions about an item before placing your order, please contact us. We are happy to help make sure you know exactly what you are ordering.
Thank you for supporting handmade! Every Wild Hare creation is made with care, time, and lots of love.